"Personal Information" constitutes information about an identifiable individual, which includes, but may not be limited to an individual’s name, home address and phone number, age, sex, marital or family status, financial information, and educational history. This information can be in any form including paper, electronic, audio, video or biometric, such as voiceprints, photographs and signatures. This information can also include information collected through digital activities, such as device model, browser type and IP address. Personal information, however, expressly excludes the name, title and business contact of the organization that an individual may be employed with.

“FACE Partners” means companies we have engaged with to provide products or services under, or to participate in, the various programs FACE offers from time to time. Examples of Program partners include chartered banks, credit unions and other financial institutions.

“FACE Programs” means the programs administered and/or offered to clients by FACE under which FACE clients receive specified products or services that are provided by FACE or FACE partners, such as for example, the Government of Canada pr